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Detailed Contents
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Part 1: Introducing HRM
Chapter 1 Strategic human resource management
Chapter 2 Human resource planning
Chapter 3 Human resource information systems
Chapter 4 Human resource management and the law
Part 1 Case Study House Smart Furniture Company (Margaret Heffernan, RMIT)
Part 2: Determining, attracting and selecting human resources
Chapter 5 Job analysis, job design and quality of work life
Chapter 6 Recruiting human resources
Chapter 7 Employee selection
Part 2 Case Study Laura Learns a Lesson (Wendy Webber, Monash University)
Part 3: Developing human resources
Chapter 8 Appraising and managing performance
Chapter 9 Human resource development
Chapter 10 Career planning and development
Part 3 Case Study Developing Human Resources at ABC Manufacturing (Jenny Brinkies, Swinburne University)
Part 4: Rewarding human resources
Chapter 11 Employee motivation
Chapter 12 Employee compensation
Chapter 13 Incentive compensation
Chapter 14 Employee benefits
Part 4 Case Study Soliciting Excellence: Strategic Reward Management at Winton Wynne Moore (John Shields, University of Sydney)
Part 5: Managing human resources
Chapter 15 Industrial relations
Chapter 16 Managing change and workplace relations
Chapter 17 Negotiating in the workplace
Chapter 18 Employee health and safety
Chapter 19 Managing diversity
Part 5 Case Study Merino Wool Combing Company: Searching for Innovation and Productivity in a Global Economy (Erica French and Glenda Maconachie, QUT)
Part 6: Human resources in a changing world
Chapter 20 International human resource management
Chapter 21 Managing international assignments
Part 6 Case Study Outsourcing IT -
Enabling Services to India: Sound Strategy or Social Suicide? (Mohan Thite, Griffith Uni)
Part 7: Evaluating human resource management
Chapter 22 Assessing human resource management
Part 7 Case Study Assessing Managerial Bench Strength (HRM Consulting)
Appendix A Institutes and societies relevant to the HR manager
Appendix B Company web sites
Glossary
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